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Return Policy
Items purchased through our website will be accepted for store credit or a refund if returned to the store within 30 days. The item must be in its original condition and not show signs of wear or have been altered from its original condition. We will not accept returns on items that have been engraved or sized by another jeweler. Items given as a gift are only eligible for store credit – only the purchaser of the gift is entitled to a refund. Special orders and custom designed pieces may not be returned.
Shipping Policy
All orders received by 2:00pm Central Time will be shipped out the same day provided the item ordered is in stock. Shelle' Jewelers ships all items Federal Express. All items can be shipped out for 2nd day, priority or standard overnight delivery.
Wish Lists
Wish List shopping allows a person(s) to select a list of products they
would like to have. They place the products into their shopping basket.
Then, rather than checkout and pay for the items, they save them to a
Wish List from the basket contents screen.
Then, you as the gift giver, can review the list and select the item or
items you would like to give them. The Wish List can be used by couples
for wedding registry, by children making their birthday or Christmas list,
or that "significant other" who wants to be surprised by not knowing the
specific item they are going to receive.
The recipient's Wish List number is their first initial + last initial +
phone number (no hyphens or parenthesis). For example: WW5615551212 could
be a Wish List number. The recipient should have supplied that number
to you, but if you forgot it and didn't write it down, you should be able
to figure it out.
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